Privacy Policy

Oordio ("we", "our", or "us") operates the Oordio platform and related services (including the website oordio.com and the app at app.oordio.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect information you provide directly (such as name, email, phone number, property and booking data when you connect your property management or calendar integrations), account and payment information, and communications with us. We also collect information automatically when you use our services, including device and usage data and log data.

2. How We Use Your Information

We use the information to provide, maintain, and improve our services; to process transactions and send related information; to send you technical notices and support messages; to respond to your requests; and to comply with legal obligations. We may use aggregated or de-identified data for analytics and product improvement.

3. Sharing and Disclosure

We may share your information with service providers (e.g. hosting, payments, email) that assist our operations, with your consent, or as required by law. We do not sell your personal information.

4. Data Retention and Security

We retain your information for as long as your account is active or as needed to provide services and comply with legal obligations. We implement appropriate technical and organisational measures to protect your data.

5. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. You can exercise these through your account settings or by contacting us.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential functionality, analytics, and to improve your experience. You can manage cookie preferences in your browser.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at privacy@oordio.com or via the contact details on our website.